Gursha Bet Terms and Conditions

These Terms and Conditions set out the main account, payment, gaming and betting rules for Gursha Bet users in Ethiopia. They should be read together with any product-specific or promotional terms displayed through an authorized service channel.

1. Acceptance of These Terms

By accessing the website, registering, logging in, depositing, placing a bet or using any Gursha service, you agree to follow these Terms and Conditions. If you do not accept them, you must stop using the service.

Gursha Bet may update these terms to reflect service, security, legal or regulatory changes. Continued use after an update means that the revised terms apply, subject to applicable law.

2. Eligibility and Age Restrictions

The service is available only to people who meet the legal minimum age for betting and gaming in their jurisdiction. Users must also satisfy all applicable eligibility requirements and must not access the service from a prohibited location.

Before registering, review the Age Restriction Policy and State / Regional Restrictions. Gursha may request proof of age, identity or location and may restrict an account until verification is complete.

3. Account Registration and User Information

During Gursha Bet registration, users must provide accurate, complete and current account-holder information. This may include a name, phone number, email, date of birth, address, payment details and identity evidence where required.

• One person may hold only one account unless Gursha expressly permits otherwise.
• An account must not be created for, transferred to or operated on behalf of another person.
• Registration details must be updated when they change.
• The account holder is responsible for activity completed through the account.

Use only the official Gursha Bet login page and check the domain before entering credentials. Personal data is handled as described in the Privacy Policy.

4. Account Security and Login Responsibility

Users must protect their password, device, SIM card, email account, payment wallet and recovery credentials. Passwords must not be shared publicly, with agents or with third parties. Gursha Bet should never request that a password be published or sent through an unsecured channel.

Report unauthorized access, lost credentials, unexpected transactions or suspected fraud promptly through Contact Us. Gursha may temporarily restrict access while a security review is conducted.

5. Website, App and Service Availability

Access may be provided through the website, mobile version, Gursha Bet app or another official channel. Users should confirm the official domain and publisher before installing an app or APK.

Services can be interrupted by maintenance, provider downtime, payment failures, network problems, delayed odds feeds or security checks. Availability shown on Gursha Bet open now does not guarantee uninterrupted access. Unless stated otherwise, support hours, promotion deadlines and operational notices are interpreted in Ethiopian Time (EAT).

6. Betting Rules

These general rules apply to Gursha Bet sport betting, including Gursha Bet football and eligible pre-match markets:

• A bet is accepted only after the system confirms it.
• Odds may change before confirmation; users must check the final bet slip.
• Rejected, cancelled or void bets are handled under the applicable market rules.
• Incorrect odds, duplicate bets, technical errors, abuse or suspicious activity may require settlement review.
• Settlement may rely on official data providers, event organizers and published Gursha rules.

Gursha Bet live markets can change quickly. No bet is guaranteed to win, and no outcome should be treated as fixed or risk-free.

7. Live Betting, Keno and Games

Live products, Gursha Bet keno and Gursha Bet games may have separate rules for timing, round closure, cancellation, settlement and payouts. Users should open the product rules and confirm the stake, selection and potential return before playing.

Outcomes and payouts may depend on the official game system, provider rules, verified result data and RNG or certification information where applicable. Interrupted display on a user’s device does not necessarily cancel a round recorded by the central system.

8. Bonuses and Promotions

Each free bet, promo code, cashback, odds boost or other offer may have separate bonus terms. Before using a Gursha Bet bonus code, check:

• eligibility, start and end dates;
• minimum deposit or stake and wagering requirements;
• qualifying markets, games and odds;
• maximum bonus value, bonus-funded winnings and withdrawal limits;
• excluded activity and bonus abuse restrictions.

A promotion may be changed or cancelled where its published rules permit. Bonus funds are not guaranteed profit and may remain unavailable for withdrawal until all valid conditions are met.

9. Deposits, Withdrawals and Payment Rules

Deposits and withdrawals must use methods supported by Gursha Bet and may be limited to payment instruments owned or authorized by the account holder. Available methods, transaction limits, fees and processing times can vary by provider, verification level, account status and risk review.

Recommended withdrawal procedure

1. Step 1: Confirm that account and payment details are accurate.
2. Step 2: Review applicable limits, disclosed fees and bonus wagering conditions.
3. Step 3: Submit the request and retain the transaction record.
4. Step 4: Complete any identity, payment ownership, fraud prevention or anti-money-laundering checks.

A withdrawal may remain pending or be declined where payment authorization fails, information conflicts or compliance requirements have not been satisfied.

10. Verification, KYC and Compliance Checks

Customer due diligence may require verification of identity, age, address, payment ownership, source of funds or unusual account activity. Evidence may include an accepted ID, passport, proof of address, payment confirmation, selfie check or other legally acceptable information.

If KYC requirements are not completed, Gursha may limit deposits, promotions, betting, withdrawals or account access. Documents must be genuine, readable and submitted only through an official communication channel.

11. Prohibited Use and Account Abuse

The following conduct may result in rejected bets, cancelled bonuses, withheld transactions pending review, suspension or closure:

• underage use, false information or multiple accounts;
• use of another person’s payment method without authorization;
• bonus abuse, collusion, fraud or chargebacks;
• bots, scripts, automation, scraping or interference with the service;
• exploitation of bugs, errors or clearly incorrect odds;
• money laundering or suspicious transactions;
• abusive conduct toward support staff;
• attempts to bypass location or regional controls.

12. Account Suspension, Blocking and Closure

Gursha Bet may temporarily restrict, suspend, block or close an account because of suspected fraud, failed verification, a security incident, payment dispute, duplicate account, bonus abuse, prohibited location, legal restriction or breach of these terms.

Restrictions may remain while relevant records are reviewed. Users may also request closure, limits or self-exclusion through official support under the Responsible Gaming procedures.

13. Responsible Gaming

Betting should be entertainment, not a source of income or a solution to financial problems. Set affordable money and time limits, never borrow to bet and avoid chasing losses. Stop if gambling causes stress, debt, conflict or loss of control.

Where available, responsible betting measures may include deposit limits, time-outs, self-exclusion and account closure. These tools and further guidance are explained on the Responsible Gaming page.

14. Legal Status, License and Regulation

Legal and compliance review is required before publication of this section. Service availability is subject to applicable Ethiopian laws and regulations, the relevant regulatory framework and current operator terms. Users should verify operator identification, licensing and regulatory status through reliable official information.

See Legal Status in Ethiopia, License & Regulation and About Us. These terms do not imply government approval, certification or authorization beyond confirmed information.

15. Privacy, Cookies and Data Use

Personal data, account records, cookies and tracking technologies are handled according to the Privacy Policy and Cookie Policy. These pages explain secure handling of personal data, relevant user choices and how information supports security, payments and service operation.

16. Limitation of Liability and Disclaimer

Except where applicable law provides otherwise, Gursha Bet is not responsible for losses caused by user error, incorrect user information, poor internet access, device failure, third-party payment delays, misuse of an account or events outside reasonable control. Users remain responsible for checking instructions, bet slips and transaction details. Read the full Disclaimer.

17. Complaints and Contact

Questions about account access, settlement, withdrawals, bonuses, verification, responsible gaming or technical issues should be submitted through Contact Us.

For an efficient complaint-handling procedure, provide the username, registered phone or email, relevant date, transaction or bet ID, and a screenshot or prior support message where useful. Never publish passwords, full payment credentials or sensitive identity documents in public channels. Keep a record of the complaint and any response for future reference.